Terms and Conditions

Terms and Conditions for Dragonlore Tours

1. Introduction

Welcome to Dragonlore Tours (www.dragonloretours.com). By accessing our website or booking a tour with us, you agree to comply with and be bound by the following terms and conditions. These terms apply to all tours, including walking, driving, and virtual tours. Please read them carefully.

2. Booking and Reservations

  • Booking Process: Reservations can be made online through our website or by contacting us directly. A booking is confirmed once a deposit or full payment is received.
  • Contract Formation: A binding contract is formed between Dragonlore Tours and the customer upon confirmation of the booking.
  • Authority to Book: The person making the booking confirms they have the authority to do so on behalf of all persons named in the reservation.

3. Payment Terms

  • Payment Methods: We accept payments via credit card, debit card, or bank transfer.
  • Deposit and Balance: A non-refundable deposit is required at the time of booking, with the balance due [specify time frame] before the tour date.
  • Late Payments: Failure to pay on time may result in cancellation of your booking.

4. Changes and Cancellations

  • By You: Cancellations must be made in writing. Cancellation charges apply as follows: [specify charges based on notice period].
  • By Us: We reserve the right to cancel tours due to unforeseen circumstances. In such cases, a full refund or alternative dates will be offered.

5. Liability and Waiver

  • Assumption of Risk: Participants acknowledge that tours involve physical activities that carry inherent risks. By participating, you assume all risks associated with these activities.
  • Waiver of Claims: You agree to waive any claims against Dragonlore Tours for personal injury, property damage, or loss arising from participation in our tours.
  • Insurance: We strongly recommend purchasing travel insurance to cover potential risks.

6. Health and Safety

  • Participant Responsibility: Participants must ensure they are physically fit for the tour activities. Any health concerns should be disclosed at the time of booking.
  • Compliance with Instructions: Participants must follow all safety instructions provided by tour guides.

7. Conduct and Behavior

  • Code of Conduct: Participants are expected to behave respectfully towards others and adhere to local laws and customs.
  • Removal from Tour: We reserve the right to remove any participant whose behavior is deemed unsafe or disruptive.

8. Virtual Tours

  • Access Requirements: Virtual tours require a stable internet connection and compatible device.
  • Content Use: All virtual tour content is protected by copyright laws and may not be reproduced without permission.

9. Data Protection

We are committed to protecting your privacy. Personal information collected during booking will be used solely for processing your reservation and communicating with you about your tour.

10. Governing Law

These terms are governed by [specify jurisdiction] law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of [specify courts].

11. Amendments

Dragonlore Tours reserves the right to update these terms at any time without prior notice. Please review them regularly to ensure you are aware of any changes.

By booking a tour with Dragonlore Tours, you confirm that you have read, understood, and agreed to these terms and conditions.