Terms and Conditions for Dragonlore Tours

1. Introduction

Welcome to Dragonlore Tours (www.dragonloretours.com). By accessing our website or booking a tour with us, you agree to comply with and be bound by the following terms and conditions. These terms apply to all tours, including walking, driving, and virtual tours. Please read them carefully.

2. Booking and Reservations

• Booking Process: Reservations can be made online through our website or by contacting us directly. A booking is confirmed once a deposit or full payment is received.
• Contract Formation: A binding contract is formed between Dragonlore Tours and the customer upon confirmation of the booking.
• Authority to Book: The person making the booking confirms they have the authority to do so on behalf of all persons named in the reservation.

3. Payment Terms

• Payment Methods: We accept payments via credit card, debit card, or bank transfer.
• Deposit and Balance: A non-refundable deposit is required at the time of booking, with the balance due [specify time frame] before the tour date.
• Late Payments: Failure to pay on time may result in cancellation of your booking.

4. Changes and Cancellations

• By You: Cancellations must be made in writing. Cancellation charges apply as follows: [specify charges based on notice period].
• By Us: We reserve the right to cancel tours due to unforeseen circumstances. In such cases, a full refund or alternative dates will be offered.

5. Liability and Waiver

• Assumption of Risk: Participants acknowledge that tours involve physical activities that carry inherent risks. By participating, you assume all risks associated with these activities.
• Waiver of Claims: You agree to waive any claims against Dragonlore Tours for personal injury, property damage, or loss arising from participation in our tours.
• Insurance: We strongly recommend purchasing travel insurance to cover potential risks.

6. Health and Safety

• Participant Responsibility: Participants must ensure they are physically fit for the tour activities. Any health concerns should be disclosed at the time of booking.
• Compliance with Instructions: Participants must follow all safety instructions provided by tour guides.

7. Conduct and Behavior

• Code of Conduct: Participants are expected to behave respectfully towards others and adhere to local laws and customs.
• Removal from Tour: We reserve the right to remove any participant whose behavior is deemed unsafe or disruptive.

8. Virtual Tours

• Access Requirements: Virtual tours require a stable internet connection and compatible device.
• Content Use: All virtual tour content is protected by copyright laws and may not be reproduced without permission.

9. Data Protection

We are committed to protecting your privacy. Personal information collected during booking will be used solely for processing your reservation and communicating with you about your tour.

10. Governing Law

These terms are governed by [specify jurisdiction] law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of [specify courts].

11. Amendments

Dragonlore Tours reserves the right to update these terms at any time without prior notice. Please review them regularly to ensure you are aware of any changes.

By booking a tour with Dragonlore Tours, you confirm that you have read, understood, and agreed to these terms and conditions.

Who we are

Our website address is: http://www.dragonloretours.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.